TERMS OF USE

1. General Provisions

1.1. This document is a public offer of ZOMBURG (website zomburg.com), hereinafter referred to as 'Executor,' and contains all essential conditions for providing informational and consulting services.
1.2. The public offer is an official document and is published on the Executor's website at: zomburg.com/terms
1.3. By paying for the services, a legal or physical person confirms acceptance and agreement to the terms of this public offer and becomes the Customer. The Executor and the Customer are parties to the public offer.
1.4. The public offer does not require the Customer's signature and stamp while retaining full force and effect.
1.5. In view of the above, the Customer should carefully read the text of this public offer and, in case of disagreement with the terms, refuse to enter into the public offer and use the Executor's services.

2. Subject of the Agreement

2.1. According to the terms of this Agreement, the Executor provides the services specified in the invoice, and the Customer undertakes to pay for these services as per the invoice.

3. Acceptance and Agreement to the Public Offer

3.1. The Customer accepts the Public Offer by prepaying the Executor's services covered by the Public Offer. The Customer's acceptance of this Public Offer means that they fully agree with all provisions of the Public Offer.
3.2. By accepting the Public Offer in the manner specified in clause 3.1 of the Public Offer, the Customer guarantees that they are familiar with, agree to, and fully accept all terms of the Public Offer as presented.

4. Rights and Obligations of the Parties

4.1. The Executor undertakes:
4.1.1. To organize and ensure proper service delivery.
4.1.2. To use all personal data and confidential information about the Customer solely for providing services and not to transfer or disclose the information specified in the documentation and information about the Customer to third parties.
4.1.3. To provide oral and written consultations on additional Customer queries. The scope and timing of consultations, as well as their format, are determined independently by the Executor in each case.
4.2. The Executor has the right:
4.2.1. To unilaterally determine the cost of services and change the terms of this Public Offer.
4.2.2. To independently determine the form and methods of service provision, considering the requirements of the law, technical capabilities, and specific contract conditions, taking into account Customer wishes.
4.2.3. To engage any individuals or legal entities to ensure timely and quality fulfillment of obligations under the Agreement. To independently determine the professionals involved in service provision and allocate work among them at their discretion.
4.2.4. To demand payment for the provided services or services in progress.
4.2.5. To refuse the Customer service if payment (partial payment) is not made within the specified timeframe or if the service request is not submitted on time.
4.2.6. To request any information from the Customer necessary to fulfill its obligations under the Agreement. If incorrect or incomplete information is provided by the Customer, the Executor has the right to suspend its obligations under the Agreement until the necessary information is provided.

5. Rights and Obligations of the Parties

5.1. The cost of services is determined by the Executor in the invoice based on the rates on the website zomburg.com.
5.2. Payment for services under this Agreement is made on a 100% prepayment basis and in the manner established by this Agreement.
5.3. The Customer bears full responsibility for the accuracy of payments. Payment is considered complete once the funds are received in the Executor's bank or merchant account.
5.4. The Executor reserves the right to change rates at their discretion.
5.5. Rates are listed for standard services. If additional services are provided, the cost will be increased accordingly.

6. Terms of Service

6.1. The term for providing services is individually agreed upon with the Customer and begins from the moment the Contractor receives all the necessary information from the Customer.
6.2. The agreement is terminated after the expiration of its validity period.
6.3. The Customer must make all payments within the validity period of the Agreement.

7. Disclaimer of Warranties

7.1. All services on the portals are provided to users on an 'as is' basis. The portal disclaims any warranties regarding the services or in-game items. The operator warns and reminds that excessive use of a PC, including playing games, may be harmful to the user's health. The user or their legal representatives agree to be responsible for monitoring their health and not using the services or limiting their use in case of any contraindications. The operator is not responsible for any indirect, incidental, or other damages (including but not limited to lost profits) arising from the results of gaming services, the operator's portal, and/or materials on third-party sites and services, including fraud and/or necessary actions by third parties.

8. Liability Disclaimer and Limitation of Warranties

8.1. Regarding the services, the Customer acknowledges the following:
8.1.1. All fees, services, documents, recommendations, and reports are confidential.

9. Severability

9.1. The Contractor and the Customer acknowledge that this Agreement is reasonable, valid, and enforceable.
9.2. If any term, condition, agreement, or provision of this Agreement is found by a court of competent jurisdiction to be invalid, unenforceable, or without legal effect, the parties intend for such provision to be modified by the court only to the extent necessary to make the provision reasonable and enforceable. The other provisions of this Agreement shall remain unaffected and shall not be invalidated or annulled as a result.

10. Amendments

10.1. The Contractor reserves the right to modify, update, add, delete, revise, and amend this Agreement and the Terms of Service at any time.

11. Confidentiality

11.1. The parties agree that each of them will maintain and not disclose any confidential or proprietary information received from the other party as a result of or in connection with the Agreement and/or the services provided under it.
11.2. Neither the Customer nor the Executor will disclose to any third party any private or confidential information and materials of the other party, including, but not limited to, the business or working methods of the other party, without prior written consent, except as required by law.
11.3. This clause remains in effect after the termination of the Agreement.

12. Refund policy

12.1. Claims of the Customer regarding the Services provided by the Contractor shall be taken into account within 14 days from the date of the dispute and sent by e-mail.
12.2. The Contractor and the Customer, taking into account the nature of the Service provided, shall apply the pre-trial dispute resolution procedure in case of disputes and disagreements related to the provision of the Services.
12.3. The Parties will use their best efforts to resolve through negotiations any disputes arising out of, in connection with, or in connection with this Agreement or its breach, termination or validity.
12.4. Issues arising in the course of interpretation and application of this Agreement and not regulated by it shall be governed by applicable law. The Parties will use their best efforts to resolve through negotiations any disputes arising out of, in connection with, or in connection with this Agreement or its breach, termination or validity.

13. Contact Us

13.1. If you have any questions or concerns while using our services, please reach out to us via email or phone as listed on the website.

Last updated: 20 July 2026 · Contact: contact@zomburg.com